Marshall Field was an American entrepreneur who played a pioneering role that revolutionalised the world of retail business. In an era of wishy-washy and unfair trade practices, Field stood head and shoulders above others advocating for quality service and customer satisfaction. He introduced the idea of product refunds, liberal credit, one-price system, in-store restaurants for shoppers and as a result transformed the shopping experience.
Re-blogged from openpleasures.com | Written by Fola O’Martins
Recently, I was thinking about my business and how best I should deal with the many competitions around me and the things that I need to understand and take along with me on this journey of making my business a success. The points below are what I came up with which I think will help me in months and years to come in having a successful business. So, I thought to share these with anyone who may be dealing with competition in an industry or workplace.